PrivacyNotice

This Privacy Notice explains how AutoZenic Auto Protection collects, uses, stores, shares, and protects information submitted through our website and related services. It is intended to help visitors and customers understand how personal information is handled when using our website, requesting a quote, submitting an inquiry, or interacting with our services.

The terms “we,” “our,” and “us” in this Privacy Notice refer to AutoZenic Auto Protection. By submitting your information through our website, you acknowledge that you have reviewed this Privacy Notice and consent to the practices described below.

AutoZenic Auto Protection’s Position on Data Collection, Processing, and Protection

In matters relating to personal information, we aim to follow reasonable data handling, privacy, and security practices consistent with applicable U.S. laws and generally accepted privacy principles. We seek to collect only the information reasonably necessary for legitimate business, service, compliance, and communication purposes.

Our privacy approach is guided by the following principles:

• Fair and lawful processing of personal information
• Collection for specific and legitimate purposes
• Collection of relevant and limited information
• Reasonable efforts to maintain information accuracy
• Retention only as long as necessary or legally required
• Use of appropriate administrative, technical, and organizational safeguards
• Limited sharing as needed for service, compliance, or lawful business operations

This Privacy Notice explains how those principles apply to information collected through our website and related interactions.

Types of Data We May Collect

To provide quote assistance, respond to inquiries, connect users with insurance-related providers, improve our website, and carry out business operations, we may collect information such as:

• First and last name
• Street address, city, state, and ZIP code
• Email address
• Telephone number
• Date of birth
• Vehicle-related and driver-related information
• Insurance inquiry details
• Information voluntarily provided in contact forms or other submissions
• IP address
• Browser type, device data, operating system, and user agent
• Website usage and interaction data

The specific information collected may vary based on the form, page, or service involved.

Data Collection from Children

Our website is not directed to children under the age of 13, and we do not knowingly request or collect personal information from children under 13. Individuals under 18 should not use our website to request services or submit personal information without appropriate legal capacity or supervision.

If we become aware that information from a child under 13 has been submitted through our website, we will take reasonable steps to remove it.

Who May Handle Collected Information

Personal information collected through AutoZenic Auto Protection may be accessed by authorized personnel, contractors, or service providers who require such access for legitimate business purposes, including:

• customer service,
• sales support,
• quote response,
• administrative operations,
• compliance,
• marketing operations,
• technical support, and
• management oversight.

Access is limited to those with a legitimate need to know and subject to appropriate business controls.

How We Collect Information

Information may be collected in a variety of ways, including:

• forms completed on our website,
• quote request forms,
• contact forms,
• email communications,
• phone calls,
• text messages,
• written or digital service requests,
• cookies and similar technologies,
• analytics tools, and
• marketing or remarketing tools where applicable.

Information is generally provided voluntarily by users, though some data may be required for us or our partners to respond properly to a quote or service inquiry.

Consent to Data Collection

By using our website or submitting your information to us, you voluntarily consent to the collection and use of your information as described in this Privacy Notice.

You may choose not to submit certain information. However, declining to provide requested details may limit our ability to respond to your inquiry, provide quote assistance, or facilitate related services. Where required by law, we will seek additional or more specific consent.

Purpose of Data Collection

We may use collected information for purposes including:

• responding to quote requests and general inquiries,
• connecting users with insurance-related agents, agencies, carriers, or service providers,
• improving user experience and website functionality,
• communicating about products, services, updates, or support,
• conducting analytics and performance measurement,
• maintaining records and business operations,
• protecting against fraud, abuse, or unauthorized use, and
• complying with legal, regulatory, or contractual obligations.

How We Use Collected Information

AutoZenic Auto Protection may use personal information to support:

• quote matching or quote-related communication,
• customer support,
• website administration,
• marketing communications where permitted,
• internal analytics,
• recordkeeping,
• service improvement, and
• coordination with relevant partners or providers related to your request.

We may also use information to understand how visitors interact with our website and to improve our content, forms, and service flow.

Data Sharing

We may share information with:

• licensed insurance agents, agencies, carriers, or partners relevant to your request,
• vendors and service providers who support our business operations,
• technology, hosting, analytics, or communication providers,
• legal or regulatory authorities when required by law, and
• successor entities in connection with a merger, sale, restructuring, or transfer of business assets.

We do not sell mobile opt-in data or SMS consent data to third parties for marketing or promotional purposes.

Third-Party Access

We may provide access to trusted vendors, contractors, and service providers when reasonably necessary to facilitate website operation, communications, analytics, customer service, or service fulfillment.

We may also work with advertising and analytics providers to better understand traffic and website usage. In addition, information may be disclosed in the event of legal process, business transfer, fraud prevention, or regulatory compliance.

Security

We use reasonable administrative, technical, and organizational safeguards to help protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no system, network, or method of transmission over the internet can be guaranteed completely secure. Therefore, we cannot guarantee absolute security.

Consent to SMS, Text, and Telephone Communications

When you provide your phone number or other contact information through our website, you consent to receive communications from AutoZenic Auto Protection and/or relevant service providers regarding your request, quote inquiry, support needs, or related offers, including by:

• phone call,
• text message,
• email,
• prerecorded or artificial voice call, and
• automated dialing technology, where permitted by law.

Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP.

Opt-Out Policy

We aim to provide users with reasonable options regarding communications and participation in non-essential marketing activities.

You may opt out of receiving certain marketing communications from us at any time by following unsubscribe instructions in the message, replying STOP to text messages where applicable, or contacting us through the contact options published on our website.

Opt-Out / Opt-In Procedures for Communication

Where we send promotional or follow-up communications by email, SMS, or telephone, those communications are intended for users who have submitted information through our forms or otherwise consented to be contacted.

If you request removal from future communications, we will make commercially reasonable efforts to process that request in a timely manner and maintain internal suppression or do-not-contact records as appropriate.

Compliance with Do-Not-Call Registry

Consumers may add their numbers to the National Do Not Call Registry. Certain legally recognized exceptions may still apply, including communications related to recent inquiries or an established business relationship, subject to applicable law.

Cookies

Like many websites, we may use cookies and similar technologies to collect website usage information, support site functionality, improve performance, analyze trends, and enhance user experience.

Cookies may include:

• session cookies, which expire when you close your browser, and
• persistent cookies, which remain on your device until deleted or expired.

Most browsers accept cookies by default, but you can usually adjust browser settings to refuse or remove cookies.

Analytics and Advertising Tools

We may use analytics tools, including services similar to Google Analytics, to better understand how visitors use our website. We may also use remarketing or advertising tools to improve outreach and relevance.

These tools may collect browser, device, and usage information.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including the right to request information about certain categories of personal information collected, used, disclosed, or shared, subject to applicable legal exceptions.

California “Do Not Track” Disclosure

At this time, our website may not respond to browser-based “Do Not Track” signals in a uniform way, because there is not yet a universally accepted standard for such signals.

Changes to Our Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page, and the updated version will become effective when posted unless otherwise stated.

Your Consent

By using this website, you consent to the collection, use, and handling of information as described in this Privacy Notice.

Mobile Information

No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be shared with any third parties except as necessary to provide messaging services or comply with legal obligations.